If you’re having trouble completing 2-step verification to sign in to your account, make sure your mobile device software and Coinbase app are up to date. If you’re using a browser to sign in, make sure you’re using the latest version of Chrome. Clearing your cache and restarting your browser can also help.
How do I regain access to Coinbase?
Regain access to your account
- Sign in using your previous email address and password.
- Enter your 2-step verification token.
- Select I no longer have access to my email address when you are prompted to verify your new device.
- Enter your new email address—we’ll send you an email to this account.
How do I log into Coinbase?
Go to the Coinbase sign in page and enter your email address and password. You’ll be prompted to complete 2-step verification.
Why won’t Coinbase open on my computer?
Clear Cookies and Cache for Coinbase
One thing you can do to try fixing Coinbase not loading is clearing your cache. … Click on the Cookies option, and then remove all of the cookies from coinbase.com and pro.coinbase.com. Refresh the page and log into your account, and see if the page finally loads for you.
Can I lose access to Coinbase?
Coinbase Wallet generates a 12-word recovery phrase, also referred to as a “seed,” that you and only you have access to. This means that if you lose your recovery phrase, you will lose access to your Coinbase Wallet.
How long does Coinbase take to respond 2020?
Once you have submitted your complaint, our Customer Complaint Officer will review and respond within 15 business days.
Has Coinbase been hacked?
$24K stolen from couple’s Coinbase account. A Central Florida couple just had thousands of dollars ripped from their account and they want to make sure that no one else falls victim. They used a popular new way to invest their money, but hackers went after them.
What is 2-Step verification code on Coinbase?
Two-factor authentication (2FA), also known as 2-step verification, is a security layer in addition to your username and password. With 2FA enabled on your account, you will have to provide your password (first “factor”) and your 2FA code (second “factor”) when signing in to your account.
How long does it take Coinbase to verify ID?
Allow 2-3 minutes for the verification process to complete. If verificaton is successful you’ll be directed to the Your Document page. In the event the upload is unsuccessful, you’ll be asked to retry the process.
Why does Coinbase not recognize my device?
This usually happens if you clear the cache and cookies from your browser after already having verified the device. It can also happen in some cases if you’re using a different browser, using your browser’s “private browsing” or “incognito” mode, or when using a VPN service or the TOR network.
Can I use Coinbase with VPN?
Buy Cryptocurrencies on Coinbase Through VPN. Coinbase is a popular cryptocurrency trading platform that you can safely use in 100+ countries around the world. … So even if your country is not supported by Coinbase, with a VPN you will still be able to use the service.
Why is Coinbase not allowing me to buy?
If your account is not yet recognized as a trusted payment source, you may not be able to buy crypto and add cash on your account. Coinbase uses an automated system to help us protect the community and our site from fraud.
Is Coinbase Wallet safer than Coinbase?
It’s much safer to keep crypto in a Coinbase wallet than on Coinbase Pro. Users with a Coinbase Pro account need to put a high degree of trust in Coinbase itself, as it will hold the user’s funds in its own custodial wallets, much like a bank holds funds for its customers.
Is Coinbase and Coinbase Wallet the same?
Are Coinbase and Coinbase wallet the same? Coinbase is a crypto exchange that allows the buying and selling of digital assets, whereas Coinbase Wallet is a crypto wallet that is used to store your crypto assets and your private key.